As thirteen-year-old Madison tries to figure out how she died and ended up in Hell, she learns how to manipulate the corrupt system of demons and bodily fluids.

Returning from a design and garden show in Milan, the Devil looks at Hell in disgust. The slimy rocks, the fog--all of it is passé now that environmentalists enjoy that sort of thing. Plus an expansion is needed to accomodate the amount of American businessmen on their way down. So the Devil starts redesigning Hell--complete with the St. Louis arch over the Entrance Gate and new art from the Louvre and various cathedrals.

"Books that aren't finished by their authors reside in the Library of the Unwritten in Hell, but when restless characters who emerge from those unfinished stories escape, it is up to the Librarian to track them down...and keep the collection complete. Many years ago, Claire was named head librarian of the Unwritten Wing--a neutral space in Hell where all the stories unfinished by their authors reside. Her job consists mainly of repairing and organizing...